Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service.
After this point, the User may cancel the Transaction only if specifically allowed on the Platform, and such cancellations will be subject to the terms mentioned here. We retain full discretion to approve or reject any cancellation requests and may ask for additional information.
Once the product or service has been delivered, refunds or replacements may only be requested if the delivered product does not match the description provided on our Platform.
Any refund request must be submitted within three (3) days from the date of the transaction, or the minimum number of days provided on the Platform (not less than 3 days).
To submit a refund request, users must raise a support ticket or contact us at:
seller+7d436608e4b04a369411f3ad2e3e37ec@instamojo.com
Include a clear and specific reason along with proof of the issue, if applicable.
We reserve the right to determine refund eligibility, and we may request additional documentation before making a decision.